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Manager/Specialist Academy - BUS401 and BUS404 New Cohort
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Managers/Specialist - BUS401 and BUS404

When: Wednesday, March 7, 2018
8:00 AM
Where: Wake County Schools - Crossroads II - Room 2008 - 2nd Floor
110 Corning Rd
Cary, North Carolina  27518
United States
Presenter: Debra Dixon Doss
Contact: Pam Satterfield
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 BUS 401   Business Communications
 This course covers communications in the business office, including written communications (letters, emails and grammar) and an overview of oral communications  Discussion questions and other methods will be part of the instruction.
 Course Hours: 4; Prerequisite:  None

BUS 404   Communications and Conflict Resolution
This course covers oral communications and the importance of developing strong active listening techniques.  Included is dealing effectively with others and techniques to defuse emotionally charged situations.  Role playing techniques and a wide variety of methods will be part of the instruction.
Course Hours:  4; Prerequisite:  BUS 401

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