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Manager/Specialist Academy - BUS401 and BUS404
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New Manager/Specialist Cohort - BUS401 and BUS404. Group Rate at Springhill Suites is $109.00 plus tax. Hotel Reservation link under the Register Button below or you may call hotel directly at 1-919-403-1111. Hotel cutoff is 02/26/2019.

When: 8:00 AM
Where: Springhill Suites by Marriott - Morehead Room
5310 McFarland Dr
Durham, North Carolina  27707
United States
Contact: Pam Satterfield
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BUS 401   Business Communications
 This course covers communications in the business office, including written communications (letters, emails and grammar) and an overview of oral communications  Discussion questions and other methods will be part of the instruction.
 Course Hours: 4; Prerequisite:  None

BUS 404   Communications and Conflict Resolution
This course covers oral communications and the importance of developing strong active listening techniques.  Included is dealing effectively with others and techniques to defuse emotionally charged situations.  Role playing techniques and a wide variety of methods will be part of the instruction.
Course Hours:  4; Prerequisite:  BUS 401

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Rockingham, NC 28379

Tel: 910.331.0841