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Treasurer Academy - MAN301T and MAN302T Buncombe Schools and other districts
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Treasurer Academy - MAN301T (Effective Communication) and MAN302T (Handling Difficult People).

11/21/2019
When: 8:30 AM
Where: Buncombe County Schools
175 Bingham Rd
Asheville, North Carolina  28806
United States
Presenter: Terry Haas
Contact: Pam Satterfield
8287773716

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MAN 301T  Effective Communication
 
This course covers the importance of effectively communicating in a school.  Participants will understand how communication skills are crucial to a school's success and will learn the art of communicating more effectively. The class will include the six elements of communication and tips on developing your image by using effective communication.  The course includes lecture, group activities/discussions, self-assessment, and other methods
of instruction.
 
 
MAN 302T  Handling Difficult People
 
This course covers how to positively resolve negative situations with "win/win" techniques of empathy, respect, active listening, self-control and other conflict resolution skills.  Participants will understand how your
personality affects how one reacts in a difficult situation.  The course includes lecture, group activities/discussions, case studies, role play and self-assessments.

© North Carolina Association of School Business Officials

164 Beane Run,
Rockingham, NC 28379

Tel: 910.331.0841
E-mail: ncasbo@gmail.com